The Good Pen 4.0mm - Wireless from Good Guy Supply

We are dedicated to providing you with the lowest prices available online. If you discover a lower price for the same product on another website, please inform us, and we will gladly beat that price. Our goal is for you to be certain that you're getting the best possible price for your purchase. Our commitment to matching lower prices comes with a few conditions: Special offers like rebates or buy-one-get-one-free deals don't qualify. The lower price cannot be from discount or auction sites like eBay. The competitor must be an approved seller of the product you bought. When we compare prices, we'll consider the total cost, including the item price, sales tax, and shipping fees. This price match policy does not apply to orders that are exchanges or replacements. Keep in mind that there might be some other exceptions.

Return Eligibility: You have a 30-day window to request a return, starting from when you receive your order. For an item to be returnable, it must be in its original state – meaning it hasn't been worn or used, still has its tags, and is in the original packaging. You'll also need your receipt or other evidence of purchase. How to Initiate a Return: To start the return process, please contact us at sales@inkedrevolution.com.au. If your return is approved, we will provide instructions on where and how to send the item back. Please note, items sent back without first getting our approval will not be accepted. If you decide to return an item simply because you changed your mind, you will be responsible for the cost of the return shipping. However, if the item is incorrect or damaged, we will pay for the return postage. Is there a fee for restocking? Yes, we apply a 25% restocking fee to returns. Do I have to pay to return items? For items that are faulty, we will cover the expense of shipping the item back to us. But for returns made for any other reason, including simply no longer wanting the item, you will need to pay the actual cost of sending the return package. How should I return products? We only accept returns that are mailed back to us; we do not accept other return methods. How do I get the return shipping label? If you are returning a damaged or defective item, please contact us. We will email you a shipping label that you can download and print for free. Getting Your Refund: Once we receive your returned item and check it over, we will email you to confirm its arrival. We will also notify you whether your refund has been approved or denied. If approved, your refund will be processed and the funds will be automatically returned to your original payment method, typically within 3 to 5 business days. What to do if a refund is late or missing: If your refund hasn't shown up yet, first check your bank account again. Next, contact your credit card company, as it can take time for a refund to be officially credited. After that, contact your bank, as there's often a processing period before refunds appear. If you've followed these steps and still haven't received your refund, please reach out to us at sales@inkedrevolution.com.au. Issues like damages or incorrect items: Please inspect your order immediately upon delivery. If you find that an item is faulty, damaged, or not what you ordered, contact us right away so we can assess the situation and correct it for you. Exchanges: We only exchange items if they are defective or damaged. If you need to swap a faulty item for the exact same product, please email us at sales@inkedrevolution.com.au. Can I change my shipping address? Yes, if you need to change the delivery address, please contact us within 24 hours of placing your order.